Trust and discretion are central to how we work at Holistic Yacht Interiors. This policy explains how we collect, use and protect personal information when you visit our website, contact us or discuss a potential project with us.

Who we are

Holistic Yacht Interiors OÜ is an Estonian company and the controller responsible for the personal information described in this policy.

Registered address: Kungla 22-10a 10411 Tallinn Estonia
Email: info@holisticyachtinteriors.com
Website: https://holisticyachtinteriors.com

For questions about your privacy or to exercise your data protection rights, please contact us using the email above.

Information we collect

When you contact us, we receive the information you choose to share. This may include your name, email address, telephone number, company, professional role and details of your enquiry or proposed project.

We may also receive your professional contact details from someone introducing us or involving us in a project. Where this happens, we will explain the source and purpose when we first contact you, unless you already have that information.

Our website and hosting services may process technical information such as your IP address, browser type, access times and requested pages to deliver and secure the website.

Please share only the personal information needed for your enquiry. If your project requires sensitive personal details or confidential documents, contact us first to agree on an appropriate way to exchange them.

How and why we use your information

We use personal information for the following purposes:

• Responding to enquiries and preparing proposals. When you are considering a contract with us personally, it is necessary to take steps at your request before entering a contract.
• Communicating with company representatives and project contacts. We rely on our legitimate interest in responding to relevant business enquiries and maintaining professional relationships.
• Operating and protecting our website. We rely on our legitimate interest in maintaining a functioning, secure website and preventing misuse.
• Meeting legal obligations. We process information where required by applicable law, including record-keeping obligations.

Where we rely on consent, we explain the purpose when requesting it. You can withdraw consent at any time without affecting the lawfulness of earlier processing.

You are not required to provide personal information simply to contact us, but we may be unable to respond or prepare a proposal without sufficient contact and project details.

Who receives your information

Information may be accessed by authorised team members and service providers supporting our website, email, IT systems and business administration, where needed for their work.

Relevant details may also be shared with professional advisers or project participants where necessary to address your enquiry or prepare the support you have requested. We limit sharing to information relevant to that purpose.

We may disclose information to public authorities where legally required, or where necessary to establish, exercise or defend legal claims.

Could you confirm which services the website uses for hosting, contact forms, spam protection, analytics and marketing, and whether any receive visitors’ personal information? Please also confirm who provides our email service.

International transfers

Where information is transferred outside the EEA, we use an applicable legal transfer mechanism, such as a European Commission adequacy decision or Standard Contractual Clauses, together with additional safeguards where necessary.

You can contact us for details of the safeguards relevant to your information and how to obtain a copy.

How long we keep information

We retain information only for as long as it is needed for the purpose for which it was collected.

If an enquiry develops into a client relationship, relevant information becomes part of our client records. Retention then depends on the service provided, applicable statutory requirements and any need to establish, exercise or defend legal claims. We will provide further privacy information where the project involves additional types or uses of personal data.

Cookies and external content

Our website may link to external publications, videos and social media platforms. When you follow an external link, that website’s privacy policy applies

Protecting your information

We use appropriate technical and organisational measures to protect personal information against unauthorised access, loss, alteration or disclosure. Access is limited according to the needs of the work.

Your rights

Depending on the circumstances, you may ask us to:

Provide access to your personal information.

Correct inaccurate or incomplete information.

Delete information or restrict its use.

Provide eligible information in a portable format.

Stop processing based on legitimate interests, where your objection applies.

You may object to the use of your personal information for direct marketing at any time. Where processing relies on consent, you may withdraw it at any time.

Contact info@holisticyachtinteriors.com to make a request. We normally respond within one month. If a permitted extension is necessary, we will explain why within that month. We may request proportionate information to verify your identity.

You may also complain to the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon) at https://www.aki.ee, or to the supervisory authority where you live or work.

Changes to this policy

We may update this policy to reflect changes in our practices or legal obligations. The date above shows the latest revision. Where required, we will bring significant changes to your attention.